State Farm® Insurance Agent Jake Ottoson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wendy
June 6, 2025
5
out of
5
rating by Wendy
"Chang was super upbeat and very personable, he made me feel like family , he kept me calm , where im usually very nervous in these type of situations. He deserves a big bonus! I will only want to deal with him moving foward. Oh and he is very persistent in a a good way! Thank you Chang you really helped me !!!!"
Kevon Manning
June 6, 2025
5
out of
5
rating by Kevon Manning
"Mason definitely got the job done and it felt like I was talking to family."
Harriet Breedlove
June 5, 2025
5
out of
5
rating by Harriet Breedlove
"Absolutely Patient with me!!!"
Rob Manning
June 5, 2025
5
out of
5
rating by Rob Manning
"I have had a fantastic experience with the Chamblee location for several years now! Jake runs a top-notch office with a clear focus on customer service and professionalism. A special shoutout to Trey—he went above and beyond to make sure all my questions were answered and that I felt confident about my coverage options. It’s rare to find such knowledgeable, friendly, and responsive service. Highly recommend this team if you’re looking for dependable insurance support!"
Adrian Thompson
June 5, 2025
5
out of
5
rating by Adrian Thompson
"Mason had me set up in no time, was very hospitable and made sure I felt taken care of as well as listened to. Got me setup with insurance wayyy cheaper than my current. 😎"
Bobby Burford
June 4, 2025
5
out of
5
rating by Bobby Burford
"I recently switched to State Farm and had the pleasure of working with Mason as my new agent — and I couldn’t be happier. Mason took the time to review my existing policies, explained everything clearly, and found me better coverage while saving me a ton of money. He was knowledgeable, friendly, and incredibly responsive throughout the entire process. I genuinely felt like he had my best interests at heart. If you’re looking for a dependable, honest agent who knows how to deliver real value, ask for Mason. Highly recommend!"
We responded:
"Thank you for your wonderful feedback, Bobby! I'm delighted to hear about your positive experience with Mason. It's fantastic that he was able to provide you with better coverage while being so responsive and friendly. We truly value having team members like Mason who prioritize our customers' best interests. If you need anything else, feel free to reach out anytime!"
Chris Hartley, Jr. (Mr. CH)
June 4, 2025
5
out of
5
rating by Chris Hartley, Jr. (Mr. CH)
"Mike Reick is a Five Star Agent! After being with the same insurance company for over 20 years, I was very hesitant on switching to a new provider. Mike made the transition smooth and stress-free. He took the time to explain every step, answered all my questions, and helped me lower my premiums while still keeping excellent coverage on all my vehicles. Mike is professional, knowledgeable, and genuinely cares about helping his clients get the best deal without cutting corners. I'm extremely happy I made the change and I highly recommend reaching out to Mike if you're looking for better insurance and real peace of mind."
We responded:
"Thank you, Chris! I'm glad to hear that Mike made your transition smooth and stress-free. It's wonderful that he could assist in lowering your premiums while maintaining excellent coverage. We appreciate your recommendation and are here to help with any other insurance needs. Let us know if there's anything else we can do for you!"
matt herget
June 3, 2025
5
out of
5
rating by matt herget
"Trey has been a tremendous help for me. I’ve been with State Farm for 15+ years and have nothing but positive things to say."
We responded:
"Thank you for your review, Matt! I'm happy to hear that Trey has been such a great help to you. Your loyalty over the past 15+ years means a lot to us. If you ever need anything else, feel free to reach out!"
Desiree Welsh
June 3, 2025
5
out of
5
rating by Desiree Welsh
"Brittanee was really easy to work with. She had so much knowledge in the insurance products they offered and was patient never rushing me to sign up but still was available anytime I had a question or needed to clarify something. Transition was definitely seamless!"
We responded:
"Thank you for your review, Desiree! I'm happy to hear that Brittanee was able to assist you with her expertise and patience. It's great to know the transition went smoothly for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Don Mac
June 2, 2025
5
out of
5
rating by Don Mac
"I can't say enough good things about Dolapo! He was incredibly friendly and made the whole car insurance process a breeze. Not only did he patiently show me all my options, but he also helped me through every single step, ensuring I got a really good price on my insurance. It was truly a great experience from start to finish, and I highly recommend him!"
We responded:
"Thank you for your review, Don! I'm happy to hear that Dolapo made your car insurance experience smooth and enjoyable. It's great to know he was able to guide you through the process and help you find a good price. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
Noah Manzella
May 30, 2025
5
out of
5
rating by Noah Manzella
"Awesome 5 stars!!!!"
We responded:
"Thank you, Noah! I'm happy you had an awesome experience with us. We’re here to help with any insurance needs you might have. Let us know if there's anything else we can do for you!"
Lavinia Ile
May 29, 2025
5
out of
5
rating by Lavinia Ile
"Jake from State Farm is ambitious, shows intentional care for his clients with great service and attention. Highly recommend"
We responded:
"Thank you for your review, Lavinia! I'm happy to hear that you appreciate the care and attention we provide. Your recommendation means a lot to us. If you ever need assistance, feel free to reach out!"
P.T.
May 27, 2025
5
out of
5
rating by P.T.
"Mason was fantastic! He answered every question with patience, promptness, and care for my needs. Very knowledgeable and personable. The quotes were unbeatable! I'll definitely recommend to others. Thanks again!"
We responded:
"Thank you! I'm happy to hear that Mason provided you with such excellent service. It's great to know that his knowledge and personable approach made a positive impact. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
Mako Jones
May 25, 2025
5
out of
5
rating by Mako Jones
"Matt did a very great job of assisting me"
We responded:
"Thank you, Mako, for sharing your experience! I'm glad to hear that Matt was able to assist you effectively. We appreciate your feedback and are here to help with any future needs or questions you may have."
Silmarie Seda
May 24, 2025
5
out of
5
rating by Silmarie Seda
"Dolapo is the Greatest he help me get the greatest rate and was very attentive to my needs thank you gladly appreciate it"
We responded:
"Thank you, Silmarie, for sharing your experience! I'm happy to hear that Dolapo was able to assist you in finding a great rate while being attentive to your needs. Your appreciation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Louis Blander
May 23, 2025
5
out of
5
rating by Louis Blander
"Mr Dolapo was a great help in assisting me with getting my auto insurance set up. Very good man."
We responded:
"Thank you, Louis, for sharing your experience! I'm glad to hear that Mr. Dolapo was able to assist you with setting up your auto insurance. We're grateful to have him as part of our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
David Layton
May 22, 2025
5
out of
5
rating by David Layton
"Dylan has done a phenomenal job with helping me and my wife with getting the right coverage we need for our vehicles and our house. He has gone above and beyond to get us great discounts. His response time is fast whenever I have questions or just need help figuring something out. Id say he is invaluable to the company!"
We responded:
"Thank you, David, for sharing your experience! I'm delighted to hear that Dylan has been instrumental in assisting you and your wife with your coverage needs. It's wonderful to know that his efforts in securing discounts and his prompt responses have made a positive impact. We're grateful to have him as part of our team. If you have any more questions or need further assistance, please feel free to reach out anytime!"
Angela McCallister
May 21, 2025
5
out of
5
rating by Angela McCallister
"Trey was very helpful in going over my existing coverage so that we could add where needed and eliminate things I would not need to save costs."
We responded:
"Thank you, Angela, for sharing your experience! I'm happy to hear that Trey was able to assist you in reviewing your coverage and making adjustments to save on costs. It's great to know that our team could help you find the right balance in your insurance needs. If you have any more questions or need further assistance, please feel free to reach out to our office."
James Crews
May 21, 2025
5
out of
5
rating by James Crews
"Mason was awesome to work with and he made everything so easy to get done. He made so it I stay working the whole time on the phone. Would definitely recommend"
We responded:
"Thank you, James, for sharing your experience! I'm glad to hear that Mason made the process smooth and efficient for you. Your recommendation means a lot to us."
Dixie Edalgo
May 20, 2025
5
out of
5
rating by Dixie Edalgo
"Mason was so awesome helping me navigate getting my very first car insurance policy. He was very personable, and I always looked forward to speaking with him which is rare to say when having to talk on the phone with someone regarding insurance! I am thankful for all of his help!"
We responded:
"Thank you, Dixie, for sharing your experience! I'm glad to hear that Mason made your first car insurance journey enjoyable and personable. It's wonderful to know that you appreciated his assistance. If you have any more questions or need further help, feel free to reach out to our office anytime."
David Burks
May 20, 2025
5
out of
5
rating by David Burks
"I've been a client for over a decade and Trey went out of his way to get me more coverage for basically the same rate I was already paying. Great guy, glad he's on the team."
We responded:
"Thank you, David, for your loyalty over the years! I'm happy to hear that Trey was able to assist you in securing more coverage without increasing your rate. We're grateful to have him on our team. If you have any questions or need further assistance, feel free to reach out anytime."
Jaquan Rodriguez
May 20, 2025
5
out of
5
rating by Jaquan Rodriguez
"Mason did an amazing job helping me out"
We responded:
"Thank you, Jaquan, for sharing your experience! I'm happy to hear that Mason was able to assist you so effectively. We appreciate your feedback and are here for any future insurance needs or questions you might have."
Saindra Maisonet
May 20, 2025
5
out of
5
rating by Saindra Maisonet
"My name is Jahmell Rodriguez I couldn’t login to my email but I just wanted to say mason did an amazing job helping me out to get back on the road"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Mason was able to assist you in getting back on the road. We appreciate your feedback and are here to help with any other insurance needs or questions you might have. Safe travels!"
Patrick Gordon
May 19, 2025
5
out of
5
rating by Patrick Gordon
"Mr. Chang is that guy! He made me feel very comfortable and gave me the best options that worked for me and what I needed! Would recommend him and his office to anyone!"
We responded:
"Thank you, Patrick! I'm glad to hear that we made you feel comfortable and provided options that suited your needs. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
Donna Samons
May 19, 2025
5
out of
5
rating by Donna Samons
"My agent was Dylan he was very informative and knowledgeable, the best customer service I've had in years ."
We responded:
"Thank you, Donna, for sharing your experience! I’m glad to know our team provided you with helpful and clear service. It’s wonderful to hear you had a positive experience. If you have any more questions or need assistance in the future, feel free to reach out to our office."