State Farm® Insurance Agent Jake Ottoson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Delores Smith
February 19, 2026
"I appreciate Mr. Sun support and kindness shown to me during my sign- up and follow up afterward. This senior citizen was helped with her insurance need, and was shown lots of kindness. Thanks , so much."
L' Renzo
February 17, 2026
"I called Jake Ottoson State Farm Insurance Agency to speak with someone for clarity on my car insurance bill. I had the wonderful pleasure to speak with David. He was very professional, knowledgeable on all the questions I had, and provided great customer service. I felt reassured after the phone encounter with David. Thanks David, and great job!"
Kaylin Hart
February 16, 2026
"He brought my insurance down by almost half!!!"
Mike O'Neal
February 11, 2026
"Michael is very professional and very helpful in my decision to choose the correct Auto insurance for my needs I highly recommend State Farm"
"Thank you Mike! We appreciate your feedback and love helping amazing people like you!"
Cynthia Smiley
February 7, 2026
"I had an awesome experience! Ashley was very helpful and answered all my questions in a timely manner! Thanks for all your help Ashley!"
"Thank you for your kind words! We appreciate the opportunity to serve you! If you hear of anyone else complaining about their insurance, please tell them about our team & Ashley!!"
Remona Sledge
February 5, 2026
"Dylan- the representative was knowledgeable, helpful and very kind. The insurance that was offered for my car and house was lower than my previous insurance."
"Thanks Remona!! We appreciate the opportunity to help you! If you hear someone else complaining about their insurance tell them about our team and Dylan!"
Celeste McGhee
February 4, 2026
"Mike was a very helpful agent to me today. He was very polite, listened to my needs and concerns, and made the whole process of purchasing my new insurance for my auto and rental, very easy. I give him 5 out of 5 thumbs up 👍"
"Thanks Celeste!! We appreciate the opportunity to serve you!! "
Stacey Barnes
February 4, 2026
"David helped with insurance questions and resolved a few issues. Highly recommend."
"Thanks Stacey! We appreciate you!! "
Limited Looks
February 3, 2026
"Mike was amazing help, he was very informative on the different policies and coverages. I would recommend him to any of my friends and family!"
"Thank you so much for the 5 🌟 review!! We would love to send you a gift for any amazing people like yourself you send our way for a quote! If you hear of anyone complaint about their insurance you know where to send them! Have a fantastic day!!"
Drew Mowery
February 3, 2026
"Mike was helpful and easy to work with. Would recommend"
"Thank you for your kind words regarding our rockstar team member, Mike. We appreciate you Drew!"
Carol Files
January 30, 2026
"David helped to reestablish my discounts. He was very personable and courteous."
"Thank you Carol for your kind words!!"
Carolyn Bigbie
January 29, 2026
"I could not be happier! It's been over 10 years since my rate has been this low! I'm so appreciative! Jawad went above and beyond! I didn't think it was possible! Thank you! And thank you Jake for making insurance affordable again! I'm telling everyone! 🩷🩷🩷"
"Oh my goodness thank you so much for your kind words Carolyn!!! We are so appreciate of the opportunity to serve you! Let others know about us when you hear them complain about their insurance! Have a great day!"
Taylor Daniels
January 28, 2026
"I worked with Mike today to buy multiple different coverage lines, and I cannot say enough great things about Mike or the process! Mike was patient, informative, and talked me through all my options multiple times. Switching insurance carriers can be a painful process, so I am very grateful for the support I received! I now have even better coverage than I had with Progressive with a better price! I would recommend Mike to anyone looking to buy any new insurance policy!"
"Taylor , thank you so much for your kind words. We’re so lucky to have Mike on our team helping amazing people like you! If you hear anyone else complaining about their insurance experience, please tell them about Mike!"
Angelia Harris
January 26, 2026
"Very friendly and informative."
"Thank you Angelia!!"
Princie
January 26, 2026
"Thank you Ashley for a job well done! You didn't mine answering all my questions in a professional way and you were so patient with me. You were well informed of your company's discounts and other information that helped me as a customer and I love that. You seemed to have cared about me!"
"Thank you Princie!!"
BrAnDyB
January 21, 2026
"Awesome best deal I have had in a life time he will definitely be my recommendation for everyone love"
"Thank you for your kind words, Brandy! We appreciate the opportunity to serve you! If you hear anyone else complaining about their insurance please tell them about our office and Mike!"
devin thomas
January 15, 2026
"Thanks to Mike my agent for helping get my insurance Lowered you are the real mvp I appreciate you. All 10’s in my book ."
"Thank you Devin!!! You’re a 10 in our book! Thanks for letting us be your one stop shop for your insurance and planning needs!"
Heather Daniel
January 14, 2026
"Cole is AMAZING!!!! Seriously AMAZING! He's so helpful and courteous! So professional yet extremely personable. Thank you, Cole!!"
"No Heather, you are amazing!! We appreciate the opportunity to help with your insurance and financial services needs! If you hear anyone complaining about their insurance company, tell them about us & Cole! "
Barbara Welch
January 13, 2026
"He was very pleasant and knowledgeable."
"Thank you, Barbara! I'm happy to know you found the experience pleasant and informative. If there's anything else you need, feel free to reach out!"
Dr. Louis Manzella
January 12, 2026
"David was fabulous!"
"Thank you Dr. Manzella!! "
Sandra Smith
January 12, 2026
"Mr. David was very helpful this morning with my payment on my policy,Thanks again David for your excellent customer service!"
"Hey, Sandra! Thanks for letting us know that David was able to walk you through your grace period this morning and give you reassurance about your account, we appreciate you taking a moment to recognize him."
Adria Leach
January 10, 2026
"Chang Sung was fantastic to work with! He was incredibly patient, very accommodating, and truly went above and beyond to help us purchase the right policy. He answered all our questions and made the entire process easy and stress-free. Highly recommend Chang and his State Farm office."
"Thank you Adria!! "
Ashley Thomas
January 9, 2026
"Jawad was absolutely amazing! We lost life insurance through my husbands works and he provided us with more coverage on us and our boys at a way better price then we were paying. He even saved us $150 on our auto insurance! He was extremely helpful and answered all of my questions."
"Thank you Ashley!!"
Brittny Cosentino
January 9, 2026
"Dylan was such a FANTASTIC help! He saved me way more than what I even thought possible. The conversation was well appreciated as well! His knowledge was also very insightful and he helped a ton. Thank you Dylan again!"
"Thank you Brittny!!"
Balinda WilliamsLee
January 8, 2026
"Mason was very efficient, helpful and so nice! I'll probably be in touch with him for future insurance needs!"
"Thank you, Balinda! I'm happy to hear that Mason provided you with efficient and helpful service. We appreciate your confidence and look forward to assisting you with any other insurance needs. Let us know if there's anything else we can do for you!"