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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Saram “DammitBoi” Lim

Saram “DammitBoi” Lim

August 4, 2026

5  out of  5
rating by Saram “DammitBoi” Lim
"I was very well informed I didn’t felt pressured. felt like I was talking to a friend more than an insurance agent"
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Cynthia Scott

August 4, 2026

5  out of  5
rating by Cynthia Scott
"I spoke w/David and he verified the reason for me receiving a registration suspension notice, which was due to my lack of funds during auto pay. He also advised that I contact the tag office for further clarification. Thank you David"
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Carla Smallwood

July 30, 2026

5  out of  5
rating by Carla Smallwood
"I highly recommend! Cole did such an awesome job of saving me and my husband hundreds of dollars!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Leidy Urrea

July 30, 2026

5  out of  5
rating by Leidy Urrea
"Nuestra Asesora de Seguros es excelente, ya llevamos varios meses trabajando con ella y nos ha ido muy bien."
We responded:
"Agradecemos su reseña, Leidy. Gracias por sus amables comentarios con respecto al equipo de Jake Ottoson, agente de State Farm. "
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Cole Loveless

July 27, 2026

5  out of  5
rating by Cole Loveless
"I was helped by Trey Horton. He has timely responses and has consistently provided great service!"
We responded:
"Hey Cole! Thanks a bunch for the awesome 5-star rating! We're so happy you're satisfied with our service. If you ever need anything else, just give us a shout! - Jake Ottoson - State Farm Insurance Agent, Chamblee, GA"
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Mary Sanders

July 27, 2026

4  out of  5
rating by Mary Sanders
"Dylan was great to learn from and save me 200 give him a call"
We responded:
"Thanks so much for the amazing review, Mary! We really appreciate your support here in Chamblee. Just reach out anytime if you need us - we’re here for you. "
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Angela Harris

July 27, 2026

5  out of  5
rating by Angela Harris
"If Cole can handle the insurance needs of a person like me, I KNOW he can be of great service to you! I’m impatient, I ask a thousand questions, I worry that anyone wanting to sell me something is ”out to screw me”, and I sometimes hang up because I don’t like the tone of your voice! Does that sound neurotic? Guilty, I say!! He is patient, he is eager to answer questions, he seemed genuinely interested in my stupid little anecdotes and he is just like the guy you want for a next door neighbor! He was FANTASTIC, he absolutely knows his way around insurance and I highly recommend him……"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Emma Hamilton

July 27, 2026

5  out of  5
rating by Emma Hamilton
"Excellent customer service and communication!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Donna Osorio

July 24, 2026

5  out of  5
rating by Donna Osorio
"I am always impressed when I call Jake Ottoson’s State Farm office. I never have to wait, and I always get clear answers to all of my questions. Today I was helped by David, who was detailed, thorough, and most helpful with the information I needed. Five stars!!
I have contracted my property/casualty insurance through this office for years, even though they are a good distance away geographically… but nothing could convince me to change to another agency, or to another insurance provider. I very highly recommend Jake Ottoson’s State Farm office to anyone needing great service and quality coverage from a staff that actually cares about the customer. ***UPDATE*** There is now a young lady named Nia working in this office. She is so helpful and so genuine, I wish my coworkers would learn some things from her! It isn’t very often that you get a chance to interact with someone that is so obviously happy with their job and always ready to go the extra step to make sure you have the best possible experience with a company. Nia exemplifies what customer service is supposed to mean. Just one more great reason to go to Jake Ottoson’s State Farm office!"
We responded:
"Thank you, Donna, for your wonderful feedback! I'm delighted to hear that our team, especially David, has been able to provide you with the detailed and helpful service you deserve. Your loyalty and recommendation mean a lot to us, and we're committed to maintaining the high standard of service you’ve come to expect. If there's anything else we can do for you, just let us know!"
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Patricia Goss

July 24, 2026

5  out of  5
rating by Patricia Goss
"Thank you for the fast kind service I got today. I appreciate your assistance. Thanks"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Chamblee to know you had such a great experience with us. "
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Rose Fortune

July 23, 2026

5  out of  5
rating by Rose Fortune
"Ashley H.She is very awesome and kindhearted she give full details about insurance policy and she needs a raise."
We responded:
"Hello Rose, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. See you soon!"
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Mukul Pai

July 22, 2026

5  out of  5
rating by Mukul Pai
"Excellent experience! Dylan was professional, knowledgeable, and took the time to explain all of my home and auto insurance options clearly. He helped me find the right coverage at a competitive price without any pressure. The entire process was smooth, quick, and hassle-free. I highly recommend to anyone looking for reliable insurance and great customer service."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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David

July 20, 2026

5  out of  5
rating by David
"Best service and all the bells and whistles were offered"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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donna stewart

July 20, 2026

5  out of  5
rating by donna stewart
"Very helpful."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Sholondria Gaines

July 16, 2026

5  out of  5
rating by Sholondria Gaines
"Jawad made my process so easy. Very pleasant yet funny guy. He originally reached out to me just as I was renewing my current policy at the time and I wouldn't listen to him. He asked if he could reach out in 6 months in time for my next renewal. He did, I wss pleased with the outcome , wished I had done earlier. Thanks for the help and reducing my payment making things affordable for my family."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Annette Hildreth

July 16, 2026

5  out of  5
rating by Annette Hildreth
"Kaylah did a great job explaining everything I needed to know! She also helped me find the office and stood in the driveway and waved me in!"
We responded:
"Thanks for your review, Annette! We’re so lucky to have Kaylah! She does it all. (Apparently even traffic control) We know you have a lot of options for insurance and financial services across Georgia and appreciate you choosing us! If you know anyone else not getting the same 5 star treatment, let them know we’re here to help!"
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floyd walker

July 15, 2026

5  out of  5
rating by floyd walker
"Agents Displayed Remarkable Patients , Professional And Knowledgeable Of Needed Information ..I would Highly appreciate And I Would Recommend Her To Seeking Family And Friends…. Thank You …."
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Doug Pinkston

July 13, 2026

5  out of  5
rating by Doug Pinkston
"Friendly. Knowledgeable and efficient service."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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wendy walker

July 13, 2026

5  out of  5
rating by wendy walker
"David was very nice & knowledgeable about what you feel he beat everything I needed to do today and more"
We responded:
"Thanks so much for the amazing review, Wendy! We really appreciate your support here in Chamblee. Just reach out anytime if you need us - we’re here for you. "
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Diane Gass

July 8, 2026

5  out of  5
rating by Diane Gass
"David was very helpful to me today in getting my account straightened out."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Chamblee to know you had such a great experience with us. "
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Elnora Daugherty

July 6, 2026

5  out of  5
rating by Elnora Daugherty
"Dylan was my agent at State Farm. Was very helpful and pleasant to talk to."
We responded:
"Thank you for the amazing review, Elnora! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Carole Powers

July 2, 2026

5  out of  5
rating by Carole Powers
"Dave was so helpful and professional. I will definitely refer him to my friends."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Valerie Evans

July 1, 2026

5  out of  5
rating by Valerie Evans
"Swift & prompt with meeting my needs I think they are a great team I highly recommend"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Nikki Lumpkin

June 26, 2026

5  out of  5
rating by Nikki Lumpkin
"He was awesome!!"
We responded:
"Thank you for the amazing review, Nikki! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.Thank you for the amazing review, Nikki! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Beres Muranka-Mcneary

Beres Muranka-Mcneary

June 26, 2026

5  out of  5
rating by Beres Muranka-Mcneary
"Very helpful and knowledgeable"
We responded:
"Thank you for the amazing review, Beres! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."